Effective Date: 2024-09-01
Protecting your privacy is very important to us. Before we get into the details, here's a summary of our key privacy practices. Click the links below to learn more and read the full policy.
Summary of Privacy Policy
- We do not sell your personal data for monetary compensation.
- We do not sell aggregated data for monetary compensation.
- We share your personal information with third parties other than our service providers only with your consent.
- We share your personal data for targeted advertising only with your consent.
- We use sensitive data, such as health information, only with your consent.
- Our policy provides additional protections for minors (users under 18).
- We use your contact list only with your consent.
- We delete your personal information when you request account deletion, except as necessary to provide Jive Services or as required by law.
- We retain your data after you've requested account deletion only as necessary to provide Jive Services or as required by law.
Information Collected by Jive
Jive collects information about you, including information that directly or indirectly identifies you, if you or other Jive users choose to share it with Jive. We collect information from three main categories:
- Information you provide
- Information we collect automatically
- Information we collect from other sources
This includes information such as your name, email address, date of birth, gender, weight, username and password, profile information, activity data, location data, device information, and more.
How Jive Uses Information
Jive uses the information we collect and receive for the following purposes:
- To provide and improve our Services
- To personalize your experience
- To provide targeted commercial content
- To protect you, the Services, and minors
- To process your support requests
- To communicate with you
- To process your subscription
How Information is Shared
We do not sell your personal or aggregated data for monetary compensation. We may share your personal information in the following ways:
- With service providers
- As publicly accessible information (based on your privacy settings)
- For targeted advertising (with your consent)
- With third-party services you connect to Jive
- As aggregated information
- With our subsidiaries and affiliates
- In the event of a business transaction
- For legal requirements
Managing Your Privacy Settings
Jive offers several features and settings to help you manage your privacy and control how you share your activities. These include:
- Privacy settings for your profile and activities
- Controls for who can view your location data
- Options to download and delete your personal information
- Notification and email preferences
Your Legal Rights
Depending on your location, you may have certain legal rights regarding your personal information, including:
- Right to access and portability
- Rights to rectification, restriction, and deletion
- Right to object
- Right to withdraw consent
- Right to lodge a complaint
To exercise these rights or for any questions about your personal information, please contact us at welcome.jive@gmail.com.
Data Retention
We retain information for as long as necessary to provide the Services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. When your account is deleted, we will take steps to delete your personal information within 45 days.
Children's Privacy
Our services are not designed for or directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the Services or provide any personal information to us.
We offer additional protections for users under 18, such as default privacy settings and restrictions on certain features.
International Data Transfers
If you are located outside the United States and choose to use the Services or provide your information to us, you acknowledge and understand that your information will be transferred, processed, and stored in the United States. We use appropriate legal mechanisms to ensure compliance with applicable laws when transferring personal information internationally.
Updates to the Privacy Policy
Jive reserves the right to modify this Privacy Policy at any time. If we make changes to this privacy statement, we will post the revised statement and its effective date on this website. In case of material changes, you will receive more formal prior notice. If you object to any of the changes to this Privacy Policy, you should cease using the Services and delete your account.
Payment Processing and Financial Information
For payment processing, we use Stripe Connect and Apple Pay. When you make or receive payments through our platform:
- Payment information is collected and processed directly by Stripe and Apple Pay
- We do not store your complete credit card or Apple Pay information
- Apple Pay transactions are processed securely through Apple's payment system
- We may receive and store partial payment information for identification purposes
- For event organizers, we collect additional information required by Stripe Connect, including:
- Bank account information
- Tax identification information
- Business details
- Personal identification documents
- This information is shared with Stripe and may be shared with financial institutions or government authorities as required by law
- We retain transaction records as required by law and for business purposes
App Store Data Collection and Usage
When you download and use our app from the Apple App Store:
- We collect and use data in accordance with Apple's App Store Guidelines
- We do not track or collect data across other companies' apps or websites for targeted advertising
- Any data collected through the app is processed in accordance with this privacy policy and Apple's privacy guidelines
- You can manage app privacy settings through your device's iOS Settings
- App analytics data may be collected to improve our services, but this data is anonymized